Booking Policy
General Booking Policy for all Rhythm Events performances
Please allow approximately 1-hour prior to and following event for equipment setup and removal.
- All deposits and event payments are NON-REFUNDABLE.
- Tipping is always optional, but appreciated by the performer. We want to earn your gratuity! Tipping often falls around 10-15%.
- The customer is responsible for returning all event planners at least 14-days prior to the performance date.
- Online reservations are subject to review and adjustment. This is rare and we will contact you if something needs to be changed.
Cancellation Policy: Your payment or signature reserves your event date and constitutes acceptance of booking terms. Client has 30-days from date of reservation to initiate a written cancellation request and avoid obligation. CLIENT ACCEPTS TOTAL CHARGES IF EVENT IS NOT CANCELED WITHIN 30-DAYS OF RESERVATION DATE. All payments are non-refundable. This agreement is not subject to change or cancellation except in writing and agreed to by Rhythm Events. If weather, Acts of God or circumstances beyond our control cause event cancellation, our only obligation is to reschedule. Client is responsible for collection costs if not paid in full by performance date unless other payment arrangements are made.
Great Faces Photobooth Bookings
Every photobooth event includes a free, custom print design. A sample proof can be emailed in advance of the performance to ensure colors, text, theme and layout meet with approval of customer. Photostrips are provided for guest entertainment & not guaranteed. An electronic copy of pictures and photostrips will be made available for download after the event. Digital download ZIP archive files may not be available beyond 30-days past event date.
The photobooth is intended to run continuously for the time period specified at booking. Please contact Rhythm Events directly if idle or additional time is needed at your event. All props provided at event will remain the property of Great Faces Photobooth and must be returned. Rhythm Events and Great Faces Photobooth cannot be held responsible for guest photo/video content. Inappropriate content found at an event, our staff will make reasonable efforts to delete the objectionable content as soon as possible. Event photo/video content is subject to gallery posting when used with our GiggleSHARE Slideshows or in portfolio samples and marketing. Individuals not wanting their likeness used, the content will be removed upon request.
Disc Jockey & Sound Services Bookings
All DJ services include an event consultation ahead of the performance to discuss event timeline, client preferences and music needs. DJ bookings are subject to availability. Rhythm Events reserves the right to substitute the performer when necessary due to changes in event timing, equipment requirement or emergencies. Our 'Something More DJ Packages' have priority for specific performer (DJ Johnny Fly) availability.
- Dancing On A Cloud and Sparktacular Fountains are subject to venue approval. Please consult with us or check with venue directly if low-lay fog an/or non-combustible spark machines are permitted to be used.
- Monograms, Photo/Video Slideshows and other personalized items cannot be canceled once produced. Client provided items should be received at least 14-days prior to event for compatibility checks and readiness in our systems.
